About Us
Universal Journeys Rwanda
Universal Journeys Rwanda specializes in crafting unforgettable East African safari journeys and tours for travelers exploring the vibrant countries of Rwanda, Uganda, Tanzania, and Kenya. As a trusted name in the region’s tourism industry, the company is dedicated to providing enriching and seamless experiences for both first-time visitors and seasoned adventurers. Whether you’re drawn to the misty mountains of Rwanda and Uganda for the rare opportunity to trek alongside endangered mountain gorillas, or you dream of witnessing the iconic Big Five across the sweeping savannahs of Tanzania and Kenya, Universal Journeys Rwanda ensures every detail of your safari is expertly managed.
From the thrilling wildlife encounters in Serengeti and Maasai Mara to the cultural richness of Kigali, Kampala, Arusha, and Nairobi, each tour is designed to offer travelers a well-rounded, immersive East African experience. With personalized itineraries, experienced guides, and a deep passion for conservation and responsible tourism, Universal Journeys Rwanda goes beyond the ordinary to deliver exceptional safaris. Whether you seek primate adventures, game drives, bird watching, or cultural tours, Universal Journeys is committed to making your African safari dream a memorable reality.
Vision & Mission
VISION
To become the leading provider of transformative, sustainable safari experiences across East Africa.
We aim to inspire travelers through deep, immersive connections with nature, wildlife, and local culture.
MISSION
Universal Journeys Rwanda is committed to delivering exceptional and personalized safari adventures.
We promote conservation, empower communities, and create unforgettable journeys in Rwanda, Uganda, Kenya, and Tanzania.
Core Values
Excellence: We pursue the highest standards in all we do.
Sustainability: Our tours promote environmental care, wildlife conservation and local development.
Integrity: We operate with honesty, reliability, and transparency.
Customer-Centricity: Each safari is designed to ensure a personalized and memorable experience.
Cultural Respect: We honor the rich traditions and diversity of East Africa.
Passion for Africa
Driven by our love for Africa, we aim to share its beauty and wonder with every traveler we serve.
Posted on Sandrine GVerified Rwanda Home of Big five Animals/ Akagera national park. Good safari Tour with Universal, animals were spotted very closer and guide John provided the necessary insights for animals behaviors/ Life style, we sow faux in big five which is not bad at all, Food was delicious too with lake view behind us.The list of animals viewed is too long: Elephants, buffalos, hypos, crocodile, giraffe, Lion, zebras, impala, Birds,.........Thank you John and your company to make this Tour enjoyable and funny. i highly recommend it to Anny one.Thank youSandrine.Posted on Dr. KatinaVerified Amazing Experience from the state of Florida in the USA My experience was amazing from the start (booking) to the end of the tour! They contacted me and advised me what was needed for the tour via WhatsApp. Additionally, they were patient in answering all of my questions. The driver Shadady was skilled and knowledgeable. He was the best!! The porters helped me make it to the top to see the gorillas after having breathing issues due to the high altitude. We trekked up the mountain for 2 hours because the gorillas kept moving. We were able to see the silverback!! The guide Francis was knowledgeable and ensured we were all okay. I would highly recommend this company for your needs. My husband and I had an amazing experience!!Posted on Anona WVerified Exciting adventure with expert guides! The gorilla trek exceeding my expectations. Our driver and guide, Christian, did a great job of navigating busy traffic to get us safely to and from Volcanoes National Park. He managed the gorilla permits and park fees so we did not have to think about it. The trek was the adventure of a lifetime! The expert guide and gorilla trackers found our gorilla family right away and primed us on how to behave. Porters were friendly and available to carry bags and provide assistance as needed. Trekking in the park involved some slipping & sliding on roots, so I think you have to be ok with falling down. After the trek, Christian met us with a thoughtful refreshment and took us to a delicious restaurant. Highly recommended.Posted on Kaushik IVerified Kind guide/driver Good choice for safari experience, Universal has been a good and professional company for my trip in Akagera national park , Christian my guide went beyond my expectations , we drove all corners and find out the animals, We have been able to spot Elephant, big troop of buffalos, hyena , zebras, giraffes, birds, crocodile , lions, hypos,...... Thank you Christian to make this safari Easy and Possible. i highly recommend it to any one. Thank you.Posted on Khaled mVerified Top notch animals experience/ Akagera Amazing animals safari in Rwanda with my colleagues, within a short free period of our business trip in Rwanda we have booked the safari in Akagera one of the best national park of Rwanda, The company has provided excellent service and Richard the guide was friendly and passionate for his career job, he knows animas for any type and size. we did all park from southern to northern and have definitely enjoyed the safari, i can' wait to give recommendation for any one wish visit Rwanda and especial Akagera, Plan and Book Universal they are The Champion. Thank you.Posted on Shiloh Therrien AVerified Passionate Guide, Incredible Wildlife, Perfect Day! We had an unforgettable safari experience in Rwanda with Christian as our guide. From the very beginning, it was clear that he truly cares about the animals and the park. His passion and knowledge made the entire trip both exciting and educational.Christian made sure we felt safe, comfortable, and well taken care of the whole time. He explained what we were seeing in a way that was easy to understand and answered all of our questions with patience. Thanks to him, we were able to see elephants, giraffes, zebras, baboons, hippopotamus, and so much more—it was incredible!If you’re looking for a guide who is professional, caring, and genuinely invested in giving you the best experience possible, I highly recommend booking a tour with Christian. He truly made our safari one we will never forget!Posted on Jasmine CVerified Great experience It was a great experience with this company. On time . Professional. Highly recommend. Our driver was the best! Forgettable experiencePosted on Heidi BVerified Memorable safari. Thank you very much for tour was a great experience! Definately Will do ir again. Our tour guide picked us up at the hotel early in the morning driving its about 3 hours and he took the time to explain everything we see during our way. Thank you Shaddi for taking us and driving so we can see a lot of the animals. We traveled to Kigali as a delegate of jehovahs witnesses our first time in Africa. And people are helpful and friendly. We went for breakfast as well where we meet a lot of friends there. He wasn’t in a rush. Thank you once again!! Highly recommended!!Posted on Marc HVerified An unforgettable trip to Uganda! 🦍🌿 Thanks to Rwindy, we had an exceptional experience: We had the chance to experience emotional highlights: watching mountain gorillas in their natural habitat, walking alongside chimpanzees, meeting elephants, lionesses, and so many other wildlife... All in absolutely spectacular landscapes, between jungle, savannah and misty hills, visits to schools and villages, all in breathtaking landscapes.Lodges (not high-end but very comfortable), tasty food with vegetarian options everywhere, and above all a remarkable guide, passionate and attentive, contributed greatly to the success of the trip.Surprisingly, we didn’t meet any French, only Belgians, Germans and Americans. A destination still little frequented... and to discover absolutely!Posted on KABERA SVerified Vacation trip I came to Rwanda with my entire family in vacation trip, we did a trip of two days in Akagera national park our tourist guide was Christian he really managed time he came on time for a pick up and he gave us a short well understandable briefing. On our way he drove us well, he could answer every question we could ask up to the park after we arrived in the park he suggested us about doing bot trip experience on ihema lake and we spotted all aquatic animals such as hippos, crocodiles and different species of birds. We saw Elphant and buffaloes drinking water on the lake actually this experience was very impressive we even spotted four out of five big animals as well others like giraffes, antelope. I would like to conclude by thanking universal ventures especially tourist guide Christian I am kindly requesting that who ever come to travel in Rwanda with universal ventures would ask for Tour guide Christian on his or her safari thanks ❤️
